Privacy Policy

1. Introduction

jili797 ("jili797," "we," "us," or "our") operates the online casino and sports betting platform accessible at jili797.org (the "Platform"). We are committed to protecting the personal data of all users, particularly our Filipino players, in accordance with applicable data protection laws including the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.

This Privacy Policy ("Policy") describes how jili797 collects, uses, stores, shares, and protects personal information obtained through your use of the Platform. It also outlines the rights available to you as a data subject and how you may exercise those rights.

By registering an account or using the Platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform immediately.

2. Data We Collect

jili797 collects the following categories of personal data from players and visitors:

2.1 Identity & Contact Data

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Residential address (including city, province, and postal code)
• Email address
• Mobile phone number
• Nationality and government-issued identification numbers (for KYC purposes)

2.2 Financial Data

• Payment method details (GCash account number, PayMaya account, bank account details for BPI, BDO, Metrobank, or card details for Visa/Mastercard)
• Transaction history including deposits, withdrawals, and wager amounts
• Source of funds documentation where required by AML regulations

2.3 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration, pages visited, and features used
• Login timestamps and access logs
• Game history and betting patterns

2.4 Communications Data

• Records of live chat conversations with support agents
• Email correspondence with jili797
• Feedback, complaints, and dispute records

3. How We Collect Data

jili797 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud signals from payment processors; publicly available information used for AML screening.

4. How We Use Your Data

jili797 uses your personal data for the following purposes:

• Account management: To create, maintain, and secure your jili797 account;
• Identity verification: To verify your age (21+), identity, and eligibility to use the Platform in compliance with applicable regulations;
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard;
• Legal compliance: To fulfil our obligations under anti-money laundering (AML), counter-terrorism financing (CTF), and responsible gaming regulations;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, and unauthorized access;
• Customer support: To respond to your enquiries, resolve disputes, and improve our service;
• Responsible gaming: To monitor gambling patterns and intervene where problem gambling indicators are detected;
• Marketing communications: To send you promotional offers, bonuses, and updates — only where you have provided consent and subject to your right to opt out at any time;
• Platform improvement: To analyse usage patterns and improve the functionality, performance, and content of the Platform.

5. Legal Basis for Processing

jili797 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing required to perform our contract with you (e.g., account management, payment processing);
• Legal obligation: Processing required to comply with applicable laws and regulations (e.g., KYC, AML, responsible gaming obligations);
• Legitimate interests: Processing necessary for our legitimate business interests, including fraud prevention, security, and platform improvement, where these interests are not overridden by your rights;
• Consent: Processing based on your freely given, specific, and informed consent (e.g., marketing communications). You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

jili797 does not sell your personal data to third parties. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard — to process your financial transactions;
• KYC and identity verification providers: Third-party services used to verify your identity and age in compliance with regulatory requirements;
• Fraud prevention and AML screening services: To detect and prevent financial crime;
• IT and infrastructure providers: Cloud hosting, data storage, and cybersecurity service providers who process data on our behalf under strict data processing agreements;
• Regulatory and law enforcement authorities: Where required by law, court order, or regulatory directive, including PAGCOR and other competent Philippine authorities;
• Professional advisers: Legal, accounting, and auditing firms, subject to professional confidentiality obligations.

7. Cookies & Tracking Technologies

jili797 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and analyse how the Platform is used.

7.1 Types of Cookies We Use

• Strictly necessary cookies: Essential for the Platform to function, including session management and security. These cannot be disabled.
• Functional cookies : Used to remember your preferences such as language settings and login status.
• Analytics cookies: Used to collect aggregated, anonymised data about how visitors use the Platform, helping us improve performance and content.
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent.

7.2 Managing Cookies

You may control cookie settings through your browser preferences. Most browsers allow you to refuse or delete cookies. Please note that disabling strictly necessary cookies may affect the functionality of the Platform. For analytics and marketing cookies, you may withdraw consent at any time through your account settings or browser controls.

8. Data Retention

jili797 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML and regulatory record-keeping obligations;
• Transaction and financial data: Retained for a minimum of five (5) years from the date of the transaction;
• Communications and support records: Retained for three (3) years from the date of the last interaction;
• Technical and usage data: Retained for up to twelve (12) months, after which it is anonymised or deleted.

Where retention is required beyond these periods due to ongoing legal proceedings, regulatory investigations, or dispute resolution, data will be retained until the matter is fully resolved.

9. Data Security

jili797 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Industry-standard SSL/TLS encryption for all data transmitted between your device and the Platform;
• Encryption of sensitive data at rest, including financial information and government ID details;
• Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent required for their role;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication for internal systems and, where available, for player accounts;
• Incident response procedures to detect, contain, and report data breaches in accordance with applicable law.

10. Your Rights

As a data subject under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by jili797:

• Right to be informed: You have the right to be informed about how your personal data is collected and processed, as set out in this Policy;
• Right of access: You may request a copy of the personal data jili797 holds about you at any time;
• Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold about you;
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to our overriding legal obligations;
• Right to data portability: You may request that we provide your personal data in a structured, commonly used, and machine-readable format;
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal;
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of the above rights, please contact the jili797 Data Privacy team using the contact details provided in Section 14 of this Policy. We will respond to all verified requests within thirty (30) days.

11. Children's Privacy

The jili797 Platform is strictly intended for adults aged 21 years and older. jili797 does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the registration and KYC process to enforce this requirement.

If jili797 becomes aware that personal data has been collected from a person under the age of 21 without appropriate verification, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the Platform, please contact us immediately using the details in Section 14.

12. International Data Transfers

jili797 primarily processes and stores personal data within the Philippines. In certain circumstances, data may be transferred to or processed by service providers located in other jurisdictions — for example, cloud infrastructure providers or international payment processors.

Where such transfers occur, jili797 ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that require the recipient to maintain data protection standards equivalent to those required under Philippine law. By using the Platform, you consent to such transfers where they are necessary for the provision of our services.

13. Changes to This Policy

jili797 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer. When material changes are made, we will notify registered players via email or an in-platform notification and update the effective date at the top of this page.

We encourage you to review this Policy periodically to stay informed about how jili797 protects your personal data. Your continued use of the Platform following the posting of an updated Policy constitutes your acceptance of the revised terms.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jili797, please contact our Data Privacy team:

• Email: support at jili797.org
• Live Chat: Available 24/7 via the Platform

For complaints that have not been resolved to your satisfaction, you may also contact the National Privacy Commission of the Philippines.